Your Brand. Your Standards. Our Expertise.

We Become Your Sales & Events Department.

An outsourced events-sales team that operates under your brand, inside your systems — responding to every inquiry, qualifying it, selling it and closing it, so no revenue opportunity is ever left unanswered.

Operating Under Your Brand Working Inside Your Systems An Extension of Your Team One Team. One Brand.
The Problem

Every missed inquiry
is a missed revenue
opportunity.

In most restaurants and hotels, event inquiries land in an inbox that operations is already too busy to work. Leads sit for days. Proposals go out late. Follow-up never happens. The demand was there — the department wasn't.

Slow response

Event buyers book with whoever answers first. Hours matter more than menus.

No dedicated owner

Events sit between marketing, management and the floor — so nobody truly owns the pipeline.

Payroll risk

Hiring a full-time events manager is a fixed cost long before the revenue arrives.

Inconsistent brand voice

Every proposal looks different because every person writes their own.

What We Do

Powered by our team.
Branded as yours.

We take ownership of the full event sales cycle — from the first inquiry to the signed contract and the finished BEO handed to your operations team.

01

Inquiry Response

Every lead for large parties, private dining, buyouts, semi-buyouts and receptions answered fast, in your brand's voice.

02

Qualification

We qualify budget, date, headcount and fit so your calendar fills with the business you actually want.

03

Proposals & Menus

Branded proposals and event menus built on your concept, your pricing and your standards.

04

Follow-Up & Closing

Structured follow-up through confirmation, contract and deposit — the step most venues quietly lose.

05

BEOs & Handoff

Complete, accurate BEOs handed to operations, culinary and marketing so your teams execute without guesswork.

06

Closing the Folio

After the event, your manager sends us the final check and report. We reconcile it, complete the admin fee tracking and close the folio — every event accounted for, with reporting on pipeline, conversion and revenue.

How It Works

We work as if we
were your team.

No new platform to learn, no new logo on your emails. We move into your systems and your brand from day one.

01

Immersion

Full on-site training at your venue to align teams, concept, spaces, menus and standards before we sell a single event.

02

Integration

We work inside your platforms — Tripleseat, SevenRooms, OpenTable, Peoplevine — under your domain and your email.

03

Execution

Your inquiries route to us. We respond, qualify, propose, follow up and close — always as your venue.

04

Handoff & Closing

Confirmed events reach your operations team fully documented. After service, we reconcile the final check, track the admin fee and close each folio.

The Fit

A fit however your venue
is staffed today.

You already have an events manager

We become the sales engine that feeds them. They stay focused on execution and relationships while we generate, qualify and close the volume they can't chase alone.

  • Faster response times on every inquiry
  • No leads dropped during service or days off
  • Consistent proposals across every enquiry

You have no dedicated events team

We become the whole department — an experienced events-sales operation on day one, without recruiting, onboarding or adding a salary to your payroll.

  • Senior expertise without a senior hire
  • Systems, templates and process included
  • Live in weeks, not in a hiring cycle
Experience

The team behind your brand.

The Bureau Hospitality is a structured team, not a freelancer. Every account is led by an Events Director and supported by Events Managers and Coordinators — so someone is always answering, qualifying and closing under your brand. Founded by Jessica Blanco, with more than fifteen years across luxury hotels, private members clubs and Michelin-recognized restaurants in Miami.

  • Events Director — owns your account, pricing strategy and escalations
  • Events Managers — proposals, negotiation and closing
  • Events Coordinators — follow-up, BEOs and closing folios
  • Fully bilingual English & Spanish, fluent in Tripleseat, SevenRooms, OpenTable, Opera and Toast

Professional references and a detailed track record are available on request during the proposal stage.

15+ Years of senior luxury events-sales experience
7 Days a week of inquiry coverage
24h Maximum response time on any lead
100% Delivered under your brand, never ours

Increase Revenue.
Not Payroll.

Your reputation. Our responsibility.
Investment

A partnership,
not a vendor line item.

Our engagements combine a flat monthly retainer with a performance-based administrative fee tied to confirmed event revenue — so our incentives sit exactly where yours do. Every partnership begins with a minimum term and full on-site training.

  • Dedicated events-sales team, fully remote and always reachable
  • Full on-site training and immersion at your venue
  • All materials delivered under your brand
  • Monday to Sunday coverage, 9am–6pm, plus after-hours availability

Request a Proposal

Tell us about your venue and we'll send a tailored proposal with scope, terms and projected impact.

Start the Conversation
Questions

What venue owners
ask us first.

No. We work from your email domain, inside your systems, using your brand voice, your menus and your pricing. Every proposal, contract and follow-up goes out as your venue. To the guest, we are your events department — because functionally, we are.

Never. We adapt to what you already use — Tripleseat, SevenRooms, OpenTable, Peoplevine or your own internal process. You give us access, we learn your setup during onboarding, and your data stays yours.

Onboarding begins with full on-site training at your venue so we learn your spaces, menus, standards and team before we touch a single lead. Most partnerships are actively selling within a few weeks of signing — far faster than recruiting and training an in-house hire.

You do. All guest payments and deposits are collected by your venue through your own platforms and merchant accounts. We manage the sale, the paperwork and the follow-up — the money never leaves your control.

No — it multiplies them. We take the inbound volume, the qualification and the follow-up so your manager can focus on execution, relationships and the events already on the books. Venues with a manager usually see the biggest lift, because nothing falls through during service or days off.

We work with multiple venues at once, but every partnership is confidential and we are deliberate about concept, capacity and market overlap before we take on a client. If there is a genuine conflict with a venue we already represent, we will tell you before we quote.

A flat monthly retainer plus a performance-based administrative fee tied to confirmed event revenue, with a minimum partnership term. Full figures and terms are included in your tailored proposal after our first call.

Access to your inquiry channels and event platform, your current menus and pricing, and one point of contact in operations for availability and holds. From there, we run the pipeline and report back — no daily management required from you.

Contact

Every inquiry matters —
starting with yours.

We respond to every inquiry within one business day.